Hi Ann,
Great to hear the teeth whitening strips are very good and easy to use. Thanks for sharing your experience with us
Warm regards,
Team Polished London
Hi Ciara, we’re sorry for the delay. Your order was missing a house number, so Aaron from our team contacted you to confirm it. Thank you for coming back on email and letting us know your house number.
The address has now been corrected and your order is on its way.
If you need any further help, our team is always here for you.
Thank you PL Team
Hi Morag,
Thank you so much for sharing! We’re so glad to hear you’re happy with the minty taste, no sensitivity, and a are seeing a lovely visible improvement after use.
Warm regards,
Team Polished London
“Have only used one strip so far but happy with how easy it was to apply and also minty taste. Although colour of teeth not too bad am looking forward to seeing some improvement over coming couple of eeeks”
Hi there,
Thank you for sharing! we’re glad to hear the application was easy and the minty taste came through. It’s great that you’re looking forward to seeing further improvement in the coming weeks, please let us know how you get on :)
If you need anything else, we’re here to help.
Kind regards,
Team Polished London
“I am extremely disappointed with my experience.
I placed an order during a promotion where a free gift was clearly advertised with qualifying purchases. Unfortunately, my order arrived without the promised gift.
What disappoints me the most is not the missing item itself, but the fact that the company did not honor the terms of its own promotion. As a customer, I expect advertised offers to be fulfilled. If a gift is unavailable, customers should be informed in advance rather than finding out only after receiving their order.
This experience has seriously affected my trust in the brand. I expected much better customer service and honesty from Polished London.”
Hi Lana,
I’m really sorry to hear your order arrived without the promised gift and that this affected your trust in us. I’ve passed your feedback to our team and they hav emailed you to ensure you recieve this. It would of been a mistake and not intentional on our side so i do apologise for that happening.
Warm wishes,
Team Polished London
Hi Jackie,
Thank you for sharing! we are so pleased that you are getting incredible results with our strips :)
If you need anything else, we’re here to help.
Warm regards,
Team Polished London
“I found the polished london 14 day teeth whitening strips really good, They were easy to use, gentle on my teeth, and I started noticing results after a few days. By the end of the 2 weeks my smile definitely looked brighter and I didn't get any sensitivity.”
Hi Alison,
Thank you for sharing! We’re really glad you found the polished london 14 day teeth whitening strips easy to use, gentle on your teeth, and that you started noticing results without sensitivity.
If you need any tips or have questions, we’re here to help.
Warm wishes,
Team Polished London
