“We are so pleased to have found a buggy suitable for my 9yr old to play with! Just the right size and height and very good value for money, she was able to buy it with her birthday money.”
“The product itself is great but was left a little disappointed with the customer service we was sent the wrong colour and before it could be replaced I had to be seen to drop off the wrong one which left me feeling frustrated due to this not been my fault and had a very disappointed little girl In return then unlike other reviews of at least a small token of an apology was told there would be nothing in a way of any compensating for the inconvenience, my little girl had spent her own Christmas money on this so you can imagine she was upset and fair to be, i understand mistakes happen but feel it is was handled quite coldly even though it was a mistake at their end! Instead of it been next day delivery it ended up been 5 days till we received the correct product. A shame because we really wanted to order the rest of the collection but now not so sure. Customer service is just as much part of the service as the product it’s a shame one lets the other down slightly.”
“Got sent wrong pram but didn’t notice till opened it wrap last min birthday present but thought pink/grey was lovely too late change my daughter loved it and company was happy to replace but decided keep and they sent my daughter rain cover as sorry great communication Thank you super fast delivery too”
“I would highly recommend this shop, as I ordered the wrong size for my granddaughter they promptly sent me the returns label and I was credited immediately the new bigger one arrived the same day one happy Grandmother”
