Thank you for your review.
I can see that you contacted us in May with your query, and we responded promptly with troubleshooting tips. However, I’m unable to find any follow-up response from you. If the tips didn’t resolve the issue, we would have happily provided further assistance to ensure the problem was solved.
If you are still experiencing any issues with your pump, please email us at hello@pippeta.co.uk, and we would be more than happy to look into this further for you.
Warm Regards
The Pippeta Team
“It’s been 10 days since I am using it and suddenly its mode key stopped working and now this expensive device is of no use to me. Especially when I am just expressing and feeding my baby.
Apart from this my these 10 days I found this product extremely helpful and easy to use
It’s day 30 of my use and the pump shield have become very lose and hence every time I use it with bra on it opens and I lose milk”
Hi Sonam
Thank you so much for your feedback, and we're really sorry to hear you've experienced an issue with your pump. We completely understand how important this is, especially while you're expressing and feeding.
We’re keen to get this resolved for you as quickly as possible and are just waiting to hear from you via our warranty support process so we can assist further. Please reach out to our customer care team or submit a warranty claim at your earliest convenience, and we’ll prioritise getting this sorted for you.
Thank you again for your kind words about the pump – we’re really glad to hear it was helpful during those first 10 days and want to make sure you're back up and running as soon as possible!
“the handsfree pump design is poorly thought out.Not as discreet as i had hoped wen its on the breast. quite visible, due to the green attachment that operates the pump.
My milk has also unfortunately spilt several times!! This is from the seal catchin on to the bra. The design could be better snf leak proof. wouldnt recommend”
“The pippeta has the potential to be a good on the go pump, however I have had a few problems, with one of the motors stopping working to its full capacity within a week, and the replacement motor constantly falling off the cup and not connecting properly! It’s such a shame as I love the design, idea and the hands free element, but just a shame there’s been lots of problems.”
“Very good does what it says and pumps milk… only thing I notice is it’s a bit noisy which I didn’t expect! Not ideal if you want to watch TV especially according to my partner who also finds the noise distracting. It’s good using for daytime and daily chores”
