The ITIL® Specialist – Create, Deliver & Support (CDS) is one of five courses needed to achieve ITIL 4’s Managing Professional (MP) designation.
The ITIL 4 Create Deliver Support training course focuses on the integration of different values streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. The course focuses on service performance and will give participants an understanding of service quality and improvement methods. It will also enable IT, practitioners, to continue to deliver innovative yet reliable tech-enabled services.
This 3-day virtual classroom course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ of services.
ITIL is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Pink Elephant is globally accredited by PeopleCert to provide ITIL courses for the certification programme.
About Pink Elephant EMEA:
Pink Elephant is a global thought leader in the IT Service Management industry with almost 40 years of experience. With advisory and IT services, Pink Elephant draws the best out of its clients, by translating knowledge and creativity of the people in these organisations into tangible results. Pink Elephant operates in more than 10 countries and assists organisations across the globe to create synergy between business and IT with our Training, Consulting, IT Support and Technology services.
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info@Pinkelephant.co.uk
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George Street,
Reading
Berkshire
RG1 8LS
