Personalised Baseball Cap Reviews

1.3 Rating 39 Reviews

Create a personalised baseball cap for you or your team by adding your logo or custom text. Ideal for all sports and events. Suitable for guys and girls. This customised cap fits men and women of all head sizes due its adjustable tear release adjuster at

About Petzopia:

The City where Pets come to Life! The #1 Destination for Personalized Pet Gifts!

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support@petzopia.com

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“Hats I originally ordered as a birthday present for my friends kids were apparantly sent but never made it to me. i was then told the hats I originally ordered were no longer in stock, so I had little choice but to accept a different colour of hat. When they arrived they were very cheap looking and of very poor quality. Never worth the £15 I had paid.You could see where the name had been ironed on to the front. I asked for a refund and after two weeks of constant emails I was told a refund had been issued (not true) several emails later I was told again that there was a problem with their bank and I had now been refunded. Only then to find I had been refunded the cost of the postage I was charged to send the hats back. Another two weeks of constant chasing and I was finally refunded. Stay clear of this company, poor products and poor customer service.”

Helpful Report

“I put in an order for seven tops in a variety of styles, on the 14th June, in the aim of finding one to use for my company uniform. Expecting the items in the next four working days, it arrived a couple of days later than this, however, that isn't a big issue! What was frustrating is that two of the items weren't included and the tops I did receive I felt as though I could have made myself for a fraction of the price, it was as though they'd simply printed the logo onto photo paper and ironed it on! You can buy photo printing paper from Asda! After e-mailing, they apologised and informed me that they would send my other two tops out ASAP, 7th July, still no tops! So I emailed again, and was informed that they'd be with me by Thursday (4 working days) obviously they had forgotten about my order and not sent it! Thursday arrived, still no delivery, however on Friday the 14th (exactly a month after my original order was placed) I receive a package! Only to find that they had sent me the wrong two items! Another e-mail was sent and I am now waiting until Wednesday for my items to arrive! So it's now the 18th July and my order is still incomplete. I wish I could say that I recommend this company, but I don't! Very disappointed”

Helpful Report

“The only reason for a star was the user friendly website and the fact that I have to use a star to even write a review on here. Otherwise I would HIGHLY HIGHLY NOT recommend doodle togs...as my order sill hasn't arrived. I had ordered shirts on June 6th for a birthday on the 17th and needless to say we don't have the shirts. The customer service team answered quickly but supplied NO reasoning behind why it was so delayed and no solution.... they just pathetically apologized. They did not offer a refund and when I brought it up they dodged the reply, again by stupidly apologizing. Furthermore they stated the way they would like to "get back with me" about my order issue was email. Email?!! And an hour later I have still had no email reply. Do not use this company...they are robbing you of your created items, the money you've spent and your time! Shame on you Doodle Togs”

Helpful Report

M......A Very Disgruntled Customer

Unverified Reviewer

“Everything! I placed an order on 8th May which I still haven't received. They wrongly sent me a clothing order intended for a lady in Brighton which I received on the 13th (I ordered a bag). Honest mistake by them. I was then assured my order would come on the 16th May. It didnt. Then 17th, it didn't, then 18th - yup it didn't. They then stated I had already received the item on the 13th!!!! This was the wrong order sent to me (which I hasten to add they arranged collection for very promptly). I feel I have been misinformed and lied to by Doddletogs because I have asked many simple questions (e.g. when was my replacement order posted that was due to arrive on the 16th then 17th then 18th!) They have failed to answer. I wonder why?! It is now the 27th May and I still haven't received my order. It was allegedly going to be sent yesterday but I will believe that IF it ever arrives. A truly awful customer experience........”