The White Horse, Sussex Reviews

4.7 Rating 40 Reviews

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Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“We recently stayed and enjoyed enjoyed a meal at the white horse. We had booked a feature room and upon arrival we’re shown to a lovely room Upstairs however my dogs are dachshunds so would of struggled with stairs so we were given an alternative room in the courtyard. Really lovely and spotlessly clean. Staff were really friendly and we dog bowls and cushions were given for them In the room. We both chose the roast and and it was delicious. There was a lovely relaxed feel in the restaurant. Service was really good. We will definitely stay again.”

Helpful Report

Posted 2 years ago

Hilary Howard

Verified Reviewer

“We have just returned from a lovely weekend at the White Horse. Everything was perfect and our dog Ozzy was made so welcome. Rooms were good quite small but very stylish and bathroom with walk in shower. Food was good. We had breakfast and dinner both days and couldn’t fault anything. Staff were attentive and very helpful. Would Definately return.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? no

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? See above

“The inner garden looks secure and we were told by staff it was safe to let our dog off . We did so and he went straight through a large gap running towards a very busy road . The nice thing is that dogs are allowed everywhere and there were several pets pyjamas customers there; but the dog bed in our room was so small that there was only room for half our Labrador ! It had a chewed- off handle and was very tatty . There was only one bowl when we had expected two - food and water - and no real thought had gone into pet guests . No water bowls outside doors , no treats at the bar - could do better ! From our own viewpoint the room was l lovely with easy outdoor access. A pipe burst in the kitchen ( nobody’s fault ) so there was no evening meal for my husbands birthday or breakfast next morning . Honestly a beginner on the Apprentice could have rustled up a continental breakfast from the local co-op ! There was plenty of water in other spaces just not in the kitchen itself . We were refunded the breakfast ( I hope! ) and given a bottle of wine to compensate for having to buy our own fish and chips for the birthday dinner . Not really good enough as we spent much of the break wondering whether to move or stay put . Not very relaxing .”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Thank you Pets Pyjamas for finding this hotel where both us and our dog were made to feel very welcome.

“Just returned from a relaxing winter break in an extremely dog friendly hotel located in the lovely South Downs. A small but well equipped quirky bedroom. The evening meals were good and the breakfasts excellent and our dog really appreciated his breakfast sausage! Our dog was made very welcome and the staff were very friendly.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? no

Did you feel your stay was good value for money? no

“A nice pub setting and the staff were on the whole friendly and accomodating though I don't think there was much of an extra 'bow-wow' factor here. While the staff were pleasant and acknowledged Lulu, there wasn't anything extra on offer. A dog biscuit at least would have been something (which is offered in most dog-friendly pubs we visit) but even this wasn't forthcoming. I see some reviewers here have spoken of treats and even cooked breakfasts being offered to their dogs, so I am not sure why Lulu wasn't deemed worthy of this. The room was fine if a little cosy. The food offering here was sadly all too average - they could do with more choice and better execution and presentation of the dishes to offer a truly memorable experience in this respect.”

Helpful Report

Posted 2 years ago

Mrs Stacey Tappis-Offer

Verified Reviewer

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Did you feel your stay was good value for money? no

“Friendly staff, but some not very helpful. Very good breakfast, average dinner. Nice restaurant, cozy. No privacy in room, unless blinds are shut all the way. Unless you are on upper floor, there is no real privacy, and if you are, there are only rooflight windows. Not a well designed place at all.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“We have just got home after a 3 night stay at The White Horse over Christmas. We had a fantastic time, clean stylish modern room with an amazing bath. Staff were all friendly, welcoming and happy to help. The pub is really cosy, Food looked and tasted great. Dog friendly and some great walks surrounding the pub. Definitely recommend visiting!”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Would also like to add that the customer service staff were very helpful and quick to reply after there was an error with the dates.

“Absolutely lovely night away with the two dogs. Rooms were stunning, pub was very accommodating for the dogs. Friendly staff and amazing food! Highly recommend.”

Helpful Report

Posted 2 years ago