Kesgrave Hall Hotel & Spa, Suffolk Reviews

4.6 Rating 10 Reviews

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Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Train waiting staff and sort out doggy welcome pack if you are going to continue to advertise thi

“Firstly, front of house. I didn’t catch the chaps name, but what a lovely welcome. Kind, courteous and professional. Excellent start. Restaurant/bar staff need training. They do not seem to understand what service means. Very odd, but I can only assume they have received the correct training g and this lets the whole milsoms experience down. Room was lovely. Bed wasn’t the most comfortable we’ve slept, but that’s personal choice/preference. Mini bar with soft drink, milk etc. nice touch. No moisturizer. Found that odd & hadn’t packed any as that’s usually something that’s in the room. Enjoyed our stay, won’t rush back unless I read that the waiting staff have revived the training they need We did not get a doggy pack. I asked but was told they hadn’t received these from Petspajamas for over a year”

Helpful Report

Posted 4 years ago

“We stayed 3 nights in a principle room, plenty of space to stretch out for our 2 year old golden retriever Paddy. He loved chasing squirrels and foxes in their 30+ acre grounds. Watch out for the silt pond though! Staff were brilliant with Paddy and made a real fuss of him and gave him a sausage at meal times which we had in the bar area. Great base to explore beaches, we loved it and hopefully will return!”

Helpful Report

Posted 5 years ago