Brook Red Lion Hotel, Essex Reviews

1 Rating 1 Reviews

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Phone:

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Email:

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Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? no

Would you like to add any more feedback about your stay? The room we were allocated should never have been given to anyone staying with a pet.

“Tiny room, barely enough room for Meg to lie down, not enough room to put her bed down. Unbelievable noise from the high street throughout the night, no sleep for us and Meg found it very distressing. In the morning we found that the shower was tepid, lukewarm at best. We booked for 2 nights, but it was so bad that we decided to throw away the £165 we had paid for our second night and go elsewhere. I think that says it all.”

Helpful Report

Posted 3 years ago

Dear Mr Margollis, Thank you for your feedback. I’m sorry to hear about your experience and that Brook Red Lion Hotel didn’t meet the level of service we strive for. I apologise again for any inconvenience this caused you and please know that we will be addressing this review with their team. Thank you for bringing this to our attention! Very Best Wishes, Charlie from PetsPyjamas 🐾

Posted 3 years ago