The Wagon House, Somerset Reviews

3 Rating 1 Reviews

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Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Mrs Graciela Jimenez

Verified Reviewer

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Did you and your dog receive a warm welcome? no

Did you feel your stay was good value for money? no

“I do not like giving bad reviews but I think is important to express what could have made it a perfect stay. The cottage was very nice like in the photos but unfortunately lacked hygiene. There were a lot of flies inside the cottage and I think it was because the straw carpet in the living room had an overwhelming smell of urine. There was a deodorant plug to disguise the smell but if I wanted to watch TV, the urine smell was too strong so really you would not want to sit in this area for too long. Another issue we had, the cold tap in the toilet sink was broken and a lot water was wasted, we informed the hosts from the beginning but unfortunately never got round to fix it which is a shame to have wasted all that water. And lastly, the night before our departure, one of the pipes in the wc burst so the water for the wc had to be stopped. We were asked if it was OK to leave it like that so they could fix it after we left, what can you say? As I said in the title, nice people but not keen to fix the issues. I don't believe this was a discounted holiday, so why not make it worth the money paid.”

Helpful Report

Posted 4 years ago