The Queen at Chester Hotel, Chester Reviews

4.2 Rating 5 Reviews

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Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? no

“Overall, a disappointing experience. If your dog can't accompany you into the dining room (even a segregated part of the dining room), then it's not really a dog-friendly hotel.”

Helpful Report

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Definitely will stay again.

“Impressive hotel, lots of interesting decorative pieces indoors and in the garden and grounds. Dogs are not only welcome but encouraged. Ours was given his own portion of Christmas lunch! The Manager could not be more helpful and all the staff are friendly and approachable.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Lovely hotel in a great location for walking to restaurants shops the river and the park . Rooms were spacious and very clean and you couldn’t hear anything from any other rooms. I was a bit apprehensive as I hadn’t took my dog into a hotel before but he was brilliant! Didn’t eat here as wanted to explore . Lovely architecture and history around the hotel. Would definitely stay here again.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Good hotel, conveniently located for Chester city centre. In a popular area for late-night entertainment, it can be noisy overnight, but not the fault of the hotel. Hotel was welcoming to Beau, our German Shepherd/ Rottie-cross, and we enjoyed breakfast separately from other diners in the Albert Room.”

Helpful Report

Posted 2 years ago

“We had a great overnight stay with our dog. Lovely room and friendly staff. We are in the lounge as dogs aren't allowed in the restaurant (which is not a problem). However, the service in the lounge and bar areas was disappointing- our order was incorrect: which was dealt with well and quickly fixed- although my husband had finished his meal by the time I got mine- but a meat burger to a vegetarian isn't great!- and the wait was long. We had no offer of any discount on the bill. It's also a shame you can't order the restaurant menu in the lounge as we had visited for Valentine's weekend and the menu looked lovely. For such an expensive visit, you'd just expect a little more. But I'd recommend to anyone, and hopefully the hotel will up their game for their visitors with their four legged friends!”

Helpful Report

Posted 5 years ago