The Falcondale, Ceredigion Reviews

4.4 Rating 5 Reviews

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Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“The Falcondale is a great hotel welcoming, comfortable, friendly staff, great food and really dog friendly with lots of open space safely located away from roads. Thoroughly enjoyed our stay and will be back”

Helpful Report

Posted 2 months ago

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Would recommend

“The Hotel was lovely & clean. Service was excellent, especially the lady serving breakfast Food was delicious, although a glass of wine even for hotel prices was dreadfully overpriced Some areas are ready for a little bit of update, e.g. our bathroom But overall a lovely stay”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your experience of staying at The Falcondale 🐾 We hope that you did have a lovely time, although we are sorry to hear some things didn’t quite hit the mark. We will pass on your feedback, and hope we will welcome you on another Pet-away soon! Thank you for the gorgeous picture of your pup. The PetsPyjamas Team

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? no

Would you like to add any more feedback about your stay? Yes the dog received a pleasant welcome and indeed a sausage at breakfast but nothing in particular provided save for jar of dog treats at reception..

“Lovely position and established gardens. Staff welcoming, friendly and helpful. Menu choice and food quality good. Sadly interior is dark and tired and rooms dated despite basic bathroom makeover. Small conservatory pleasant, despite drainage noise! Dogs welcome but despite supple ent charged nothing particular provided, no housedog, no water bowls, nothing in room. Grounds are lovely but dog poo and bags lying around, broken plate/tile on footpath and trees down, disused tennis court turned into wedding venue. All a little sad as it all looks tired and dated. However, pleasant stay and hopefully owners invest for the future.”

Helpful Report

Posted 2 years ago

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? The only things that would make things better would be flowers in reception which was a little dull and unwelcoming. . Also some room fresheners and flowers throughout would help as the place was a little musty.

“The room we had was large and comfortable and the view was superb. The staff were friendly and helpful and they loved dogs. The hotel provided a nice welcome pack fot the dogs. We eat our meals in the conservatory with our dog which was reserved for dog owners. We thought it was better than the main restaurant! The food and service were excellent. Overall really good but see minor suggestions below which would make it even better.”

Helpful Report

Posted 2 years ago

Annej20032003

Verified Reviewer

“Our Labradoodle, Otto, who is not a massive fan of holidays (!), enjoyed his stay in the very spacious room 20. He also enjoyed exploring the grounds (on a long lead), with lots of fascinating new smells to follow. A bowl was provided (lucky as we had forgotten ours) as well as a box of sample food from Bobandlush.com. (I thought it was a box of chocs for us at first!).”

Helpful Report

Posted 5 years ago