Personalised Rainbow Memorial Book Reviews

1 Rating 1 Reviews

This memorial graveside ornament with a rainbow design is a lovely way to remember a loved one. Personalise this rainbow resin book with the following: Lines 1-2 (up to 20 characters per line. ) - Left hand side. Line 3-4 (up to 12 Characters per line) - Left hand side. Lines 5-6 (up to 20 characters per line) - Left hand side. Lines 7-14 (up to 20 characters per line. ) - Right hand side. Please refrain from using block capitals as this may make the personalisation hard to read. Please note that each ornament is crafted from a natural resin material. This may result in blemishes appearing on the area of personalisation. It may feature small imperfections, all of which add to its own unique character! Ideal for Memorials.

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“Noticed I had made one mistake with a letter on my item which was a graveyard piece for 2 babies in my family. Spotted it minutes after I done it so went onto the cancellation bit on their website where they state orders can only be cancelled if not produced so filled in the form and then emailed to ask to cancel or amend order. Was emailed the next day to say it couldn’t be done as the order was already produced - I ordered at 9pm at night and it was physically possible for the order to have been produced in the minutes between ordering and cancelling/emailing. Have emailed to try discuss twice and have had no response - were quick to reply and say no but can’t reply to other emails. Sad that a company like this would let an incorrect item go out for a graveyard. I take responsibility for making the mistake but I followed their cancellation instructions and they have chose not to follow through! Will never use again and would encourage others not to do so either as they clearly have no compassion and shouldn’t be producing goods for people in these circumstance if this is how they treat them - also shame on the person who did eventually produce this for not querying the mistake as it was an obvious mistake!”

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Posted 3 years ago