Cybergun Kalashnikov AK-47 Type 3 EBB AEG Reviews

2 Rating 1 Reviews

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Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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“First time at the range. Gun is inop due to a spring missing. Phoned for help. Told to send item back.dpd was to. Pick it up and deliver it back to you. On Friday. I was Given time when pickup would be but after staying all day no pickup. Not your fault,but still very disappointing. Dpd said driver came and was told nothing to collect. I find this incredible as no driver called. WHAT HAPPENS NOW ?”

Helpful Report

Posted 1 week ago

Hi Peter, Thank you for bringing this to our attention, and firstly, please accept our sincere apologies for the inconvenience and disappointment caused. We're very sorry that your first experience with the range has been less than satisfactory, particularly with the issue regarding the missing spring and the failed DPD collection. Unfortunately, the collection not taking place is outside of our control, but we completely understand how frustrating it must have been to wait in all day. Please rest assured that we want to get this resolved for you as quickly as possible. We will look into the failed collection and arrange a new collection with DPD. We will also keep you updated so you're not left waiting around again. We appreciate your patience and understanding, and we're sorry again that your first experience with us hasn't been the positive one we would have hoped for.

Posted 1 week ago