“Try to avoid. Waited almost 2 hours at T3 on our return. Unanswered phone calls, told on 3 occasions our transfer was 10-15 minutes away. Arrived back at the car park eventually to be greeted by very unhappy customers, some of which had been waiting hours for lost/damaged cars and keys. Fortunately only had to wait another 20 minutes for my car to be located. Looked as though it had been driven through a mud bath. Was assured it wasn’t always like that but can only review on my experience.”
Thank you for your feedback. We're really sorry to hear this. This is not the level of service that we expect from our car park partners. We will speak to them regarding this to understand further why you had this experience.
