Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.
“more expensive and poorer quality than what Paperchase used to provide. The cover is not very substantial or thick, meaning it's not very robust. disappointed. also took a very long time to arrive.”
We're so sorry to hear about the disappointment with your diary and the delivery delay! We've processed a postage refund as compensation now.
If you'd like to pop over any photos showing the quality issues to support@papier.com, we'll be happy to look into this for you.
Papier CS Team
“I was a bit disappointed in the quality of this planner.
1st- The cover for this planner is thin and it is paper so it can easily be ripped/folded.
It is a yearly planner, I expected it to be hard thick-covered, or laminated.
2nd- minor issues but no attention to detail for the cut of the edge of the notebook.
I wouldn’t be disappointed but It is not worth the price I paid for.”
Hi Janette, thank you for taking the time to leave feedback! It looks like you opted for our spiral softcover planner but we do also have a hardback option. If there is a problem with the cut of the notebook please do send across a picture to support@papier.com and we'll be happy to help!
Papier Customer Service Team
“I love the Papier Diary's and I was so excited about this spiral version. But having received the order I was very disappointed I didn't go for the normal one again.
I didn't expect the cover of the spiral one to be so flimsy. There's a lot of diary's/planners out there and I don't mind spending a bit more on the Papier one's cause they are beautifully made, but this one looks and feels cheap.
I've added the picture side by side with my old diary, and my old diary looks and feels in better shape than the one I haven't used yet.”
