Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.
“Images turned out quite pixelated. Everything else was fine and as advertised. Just the quality of the photos. We uploaded high res as well so not sure why it came out so low quality.”
Oh no, we're sorry to hear that! Please feel free to reach out to us at support@papier.com with any relevant photos and we'll be happy to help.
Papier CS Team
“Unfortunately the text on my photo book on the front cover just came out as dots with no writing. Hugely disappointing and unable to be gifted as intended. Quite poor customer service for not contacting me about the issue”
Hi Kate, I'm sorry to hear your order arrived in this condition! Of course, we would be more than happy to take a further look into this for you to rectify the issue. Please send us an email to support@papier.com attaching images of the photo book you've received and a brief explanation of the issue. Thanks, Livs
