“I’m not at all impressed with this service and delivery through yourselves.
I first had to chase up this order because it was taking so long. I then received no communication although I was told you’d call me back. Never the less the item arrived and was discoloured and in my opinion a disgrace on your behalf to think this would be acceptable.”
Thank you for your feedback. We sincerely apologize that your table arrived discoloured—this is certainly not the level of quality we expect, and we completely understand your disappointment.
We can see that we have already arranged for a collection and refund, and we appreciate your patience while we resolve this for you. Your satisfaction is very important to us, and we truly regret that this experience did not meet expectations.
