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500ml Anthracite Grey Life collection stainless steel insulated bottle Reviews

2.3 Rating 7 Reviews
Read One Green Bottle Reviews

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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I've been using the 64 oz water bottle for a week now, and I've noticed it's not actually 2000 ml as advertised on the website; it's approximately 1800 ml. We've kept the bottles because they do their job, but as someone who likes to keep things clean, it's a bit difficult with these bottles. The exterior color stains immediately with water. After just a week of use, my bottle has many white spots that absolutely nothing removes – I've tried vinegar, baking soda, and dish soap, and the stains remain visible, making the bottle look constantly dirty. Also, due to the bottle's weight, it would have been more comfortable to use if it had a retractable handle on one side. It would have been even more functional if the straw extended further down, so I wouldn't have to tilt my head when drinking.
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Posted 3 months ago
Hi there, thanks so much for your review. We are looking into adapting our large epic to make carrying easier. We state on the description it's circa 2l, as we are aware it's just under. We are sorry if there was a misunderstanding of this. It sounds very odd with the outside appearing dirty we would love you to get in touch direct so we can look into this as it's not an issue we are aware of. We appreciate you trying the tips to clean the bottle also. We look forward to hearing from you soon, Many thanks
Posted 3 months ago
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unate. **Customer service responded to my review, and again sadly they were inaccurate. I am always so hesitant to leave a poor review and never do so. Multiple videos were sent to the customer service, and prompt responses were provided the first couple of weeks. Beyond that I had to step away as my concerns were not deemed valid or heard by Amelia. As a parent of two very little ones, the communication procedure seemed to gaslight parents instead of listening to their genuine concerns as a target audience. So sad for a sustainable and ethical company. I felt that their ethics to genuinely support parents and help were very poor.
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Posted 10 months ago
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I ordered 3 more caps because previous caps have quickly broken (within a couple of months) and got stuck in the bottle . Twice I’ve given up trying to get the broken caps out and used another bottle but then that other bottle has got lost and I’ve managed to get the broken cap out and ordered another cap. I’m trying it one more time because I don’t want to throw the bottle away.
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Posted 2 years ago
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Posted 2 years ago
How quickly did our delivery get to you?
Snail mail
Lightning speed
What would you rate our customer service?
The design is cheap looking, doesn’t go all the way around, it looks stretched and discoloured on the sides. If you’re looking for a thermal mug, maybe stick to the solid colour designs.
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Posted 2 years ago
Although we haven’t used as I bought as a present for my husband. The colour on the website looks different of the original. On the website looks more blue ish and it’s light grey.
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Posted 4 years ago
Delighted- great product- excellent service
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Posted 4 years ago