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Gift Box Reviews

4 Rating 1,617 Reviews
Read Oliver Bonas Reviews

Gift box

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

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Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

“I’m appalled by the supposed “gift box”, (photo’s below)I am unable to change this gift as it is Xmas so will have try and present the ear rings as they are. Very very angry”
Helpful Report
Posted 5 years ago
Thanks for the feedback. We will get this sent over to our fulfillment team so this can be reviewed. We are so sorry about this. Please get in touch with our customer service team at askus@oliverbonas.com and they can look into this for you. Team OB
Posted 5 years ago
“I paid £5 extra to have some earrings gift wrapped and was more than satisfied with the packaging when it arrived.”
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Posted 5 years ago
“Really well packaged, perfect Christmas gift”
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Posted 5 years ago
“Love!”
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Posted 5 years ago
“Added an extra touch of decadence”
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Posted 5 years ago
“The message I put into the website was not on the box when it arrived, instead a random quote which I did not write”
Helpful Report
Posted 5 years ago
Sorry to hear this Jenny. We'll get this looked into with our fulfillment team as this isn't right. Please do email our customer service team at askus@oliverbonas.com, and they can look into this. Thanks, Team OB
Posted 5 years ago
“Appalling! A coloured card wrap around a corrugated cardboard box little different to any old Amazon packaging, containing shredded card and an orange plastic envelope (in the corner of which I discovered the necklace ordered). Hardly the gift-wrapped, ribbon trimmed package I'd envisaged after paying an extra fiver. So upsettingly poor that it was returned to an OB store the next day and I am unlikely to shop at OB again...”
Helpful Report
Posted 5 years ago
Thanks for your feedback John. Really sorry to hear you haven't liked our gift box service. We are looking to improve this in the new year, but if we can get this fed back to our design team, please do email us at askus@oliverbonas.com. Thank you, Team OB
Posted 5 years ago
“Wrapped spectacularly!”
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Posted 5 years ago