OK Pod Refills - Golden Tobacco - 2 Pack Reviews

4.3 Rating 13 Reviews

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

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Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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Carol L

Verified Reviewer

Incentivized

“I enjoy these pods but more frequently than not i am getting pods that do not work. Yes OK Vapes are excellent at replacing them, but this should not be happening so frequently. I am considering changing my brand be because of this and also the fact that I am a long term customer with no benefits. Other companies reward their customers with money off vouchers or codes.”

1 Helpful Report

Posted 1 week ago

Hello Carol, I’m sorry to hear about your experience. Please be assured that we log all complaints, and your concerns have been passed to our Quality Team for investigation. I will also ensure your feedback regarding the vouchers and money is shared with the relevant team. Please do contact us if we can be of any assistance. Kind Regards, Autumn @ OK Vape

Posted 1 week ago

“Extremely quick delivery and great customer service”

Helpful Report

Posted 1 month ago

Hello Nita, We are thrilled to hear that you continue to be satisfied with our service and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Autumn @ OK Vape

Posted 1 month ago

“Brilliant. I don't feel like I've given up cigarettes. And the bonus is they don't make the house smell.”

Helpful Report

Posted 1 month ago

Hello Sylvia, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Autumn @ OK Vape

Posted 1 month ago

“Not a fan of these new style pods. I have numerous dud ones, some that don’t work, some that get very hot whilst holding the vape and others that leak. Maybe this batch was a bad batch ‍♀️”

Helpful Report

Posted 1 month ago

Thank you for your review. We are so sorry to hear you have experienced a few different issues with your items, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. I will get in touch with you directly so we can get further information. Kind Regards, Autumn @ Ok Vape

Posted 1 month ago

“I used to buy these all the time but firstly they changed them from 3 to 2 in a box and now theyve changed the flavour and its nowhere near as nice.”

Helpful Report

Posted 3 months ago

Thank you very much for leaving your feedback. We are very sorry to hear of your disappointment in our pod refills; I will ensure your comments are noted and passed to our product team. If there is anything we can help with, please don't hesitate to reach out. Kind regards, Autumn @ OK Vape

Posted 3 months ago

“These are the only tapes I have been able to get on with and after being a smoker for40 years, I haven't smoked for 4 years.”

Helpful Report

Posted 3 months ago

That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Autumn @ OK Vape

Posted 3 months ago

“A really good and satisfying product. I am a long time customer.”

Helpful Report

Posted 3 months ago

We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Kind regards, Autumn @ OK Vape

Posted 3 months ago

“Flavour has changed rather sweet and not as pleasurable”

Helpful Report

Posted 3 months ago

We are sorry to hear that your E-Liquids did not taste as expected. I will get in touch directly with you via email. Kind Regards, Shannon @ OK Vape

Posted 3 months ago