Menthol Cigalike Refills - Medium 12mg Reviews

4.8 Rating 144 Reviews

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

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Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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“I switched to okvape a number of years ago and remain a loyal customer due to the quality of the product and customer service. On the very odd occasion I've had an issue there is always a 'real human being' on the other end of the phone to professionally put things right in a very friendly manner.”

Helpful Report

Posted 5 days ago

Hello Barbara, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Autumn @ OK Vape

Posted 2 days ago

“Great products”

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Posted 1 week ago

Hello Robert We are thrilled to hear that you continue to be satisfied with our products and pricing. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Hayley @ OK Vape

Posted 1 week ago

“Happy with my purchase however for the second time a few of the refills didn’t work.”

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Posted 2 weeks ago

Hello Sarah, Thank you for your review. We are so sorry to hear you have experienced a few different issues with your items, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. I will get in touch with you directly so we can get further information. Kind Regards, Autumn @ Ok Vape

Posted 1 week ago

“Always on time”

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Posted 3 weeks ago

Hello Anita We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Kind regards, Hayley @ OK Vape

Posted 3 weeks ago

“Have just reduced from 18mg to 12mg and hope this helps to wean me off nicotine. Am enjoying the reduction and flavour.”

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Posted 1 month ago

Hello Joyce We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Kind regards, Hayley @ OK Vape

Posted 1 month ago

“Delivery took longer than expected (4 days) however still well packaged and as always a great product”

Helpful Report

Posted 1 month ago

Hello Sarah Thank you for your feedback. We are very sorry to hear that your order took longer than usual to arrive. While we strive to ensure all orders are delivered promptly, we do rely on external postal services to deliver them safely and efficiently. Unfortunately, on occasion, delays can occur that are outside of our control. We really appreciate your feedback and are delighted to hear that you have enjoyed our products. Kind Regards, Autumn @ OK Vape

Posted 1 month ago

“Some of the refills where not working”

1 Helpful Report

Posted 1 month ago

Hello Karrie, Thank you for your review. We are so sorry to hear you have experienced a few different issues with your items, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. I will get in touch with you directly so we can get further information. Kind Regards, Autumn @ Ok Vape

Posted 1 month ago

“From placing order to receipt of refills faultless service thank you”

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Posted 1 month ago

Hello Margaret, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Kind regards, Autumn @ OK Vape

Posted 1 month ago