“Shopping from this place was a mistake. It was my first purchase and my last. Trying to return and it’s not simple or user friendly. Im not paying more for convenience and there isn’t a drop off SmartPost within a 24 hour drive of me, not that I would drive that far just to return this dress. What a bad taste left with me and I’m irritated. There was a similar dress on Amazon I should have known better and went with them.”
Hey NanaBabe,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the return process was frustrating for you. We aim to make things as easy as possible, and it seems we fell short this time. Your feedback is invaluable and helps us improve our services. We ask that you please reach out to us at help@nanamacs.com so we can assist you further regarding this matter.
Thank you,
NanaMacs
“I didn’t need to return any items so far everything I’ve ordered has been on point and looks just like the pictures. The quality of their clothes, hats and boots are excellent. I will definitely be buying from them again.”