“I only gave this a 4 star because they are slow to respond the emails and requests for returns. They only offer store credit...not refunds. Very disappointing. In which case I should give this a 3 star instead.”
Hi there,
We value your feedback! We’re sorry to hear you were disappointed with our return policy. We always strive to make our policies clear and appreciate your feedback, as it helps us continue improving our customer experience.
If you have any questions or need assistance, our team is happy to help at help@nanamacs.com.