Hi Susan,
Thank you for notifying us of this error. When you have a moment, there are a few photos we'd like to request:
1. the item
2. the size/style number tag (located along the inside left seam)
3. all labels located on the clear bag the item arrived in
We are very sorry for this mix-up, and we appreciate your patience while we work to resolve this issue for you.
“Never had an issue returning things. It does stink because when I first started shopping here I didn’t have to pay to return or shipping but I know i it gets expensive for them to so I understand”