Hey NanaBabe,
Thank you so much for taking the time to provide your feedback regarding our new returns portal feature. We apologize for any inconvenience caused by this new feature. Please be advised that this is an optional charge at checkout that allows our customers to return an order for only $1.98 instead of paying the full return shipping charge. If there is anything else we can assist you with, please don't hesitate to reach out to us at help@nanamacs.com!
Best regards,
NanaMacs
“I would have preferred credit back to my account so I could purchase jeans that fit somewhere else seems all the jeans on this site tend to run larger and I can’t fit them even with the smallest size”