Dear Mariana,
thank you so much for your review! We’re thrilled to hear that our product has been helpful on your gut health journey. Your recommendation means a lot to us!
Kind regards,
the myBioma Team
Dear Beatriz,
thank you for your feedback. We understand how frustrating it can be to wait for results. Unfortunately, postal delivery times are outside our control and sometimes it takes longer until samples reach our laboratory.
We have already contacted you directly to support you. If shipping takes too long, we are always happy to send a free replacement test. Your satisfaction is very important to us, and we will make sure you receive your results as smoothly as possible.
Best regards,
the myBioma Team
“Die Auswertung ist sehr detailliert, die aufgelisteten Analysedaten und die empfohlenen Rezepte wirken entlastend; insbesondere wenn man schon so lange nach Antworten sucht.
Handling ist einfach, transparent und schnell. Merci”
“I ordered and paid for my microbiome test on June 29th and here , August 30 have still not received my results.
Much too long a wait for me
Alston, I found the login process far too complicated for me. .”
Hello,
Thank you very much for your feedback.
We’re sorry to hear that our product did not meet your expectations. We take your comments seriously and will share them internally to continue improving our services.
We’ll be reaching out to you shortly to address your concerns directly.
Best wishes,
the myBioma Team
