“I was very pleased with the quality of the personalised baby grow I ordered for Mother’s Day. The product itself was well made, exactly as described, and it arrived promptly, which I greatly appreciated given the occasion.
However, the experience following my purchase has been far from ideal. The number of marketing emails I’ve received since placing my order has been overwhelming. Despite unsubscribing, I continue to receive further emails containing offers and advertisements. This not only made it difficult to keep the gift a surprise but has also turned what should have been a simple and enjoyable purchase into an ongoing frustration.
The product and service at the point of sale were great, but the relentless post-purchase communication significantly detracts from the overall experience. I would encourage the company to respect customer preferences and improve their email marketing practices.”
