“I was gifted a personalized bunny for the birth of my son, and wanted to get the same for my nephew. Unfortunately, now, you have added a white advertising label to the rabbits ears, which ruins the photos. It might be possible to cut it out, but it’s likely to leave a thin white line which can’t be removed without damaging the rabbit. We were really disappointed.”
Hi, thank you for taking the time to share your feedback. We’re truly sorry to hear that you were disappointed with the addition of the label on the bunny’s ear. We completely understand how important these gifts are, especially when they’re purchased to mark such special occasions.
Your comments have been passed on to our product team so they can review this, as we want every item to meet our customers’ expectations.
Best regards, Aleksandra, Management Team, My 1st Years
