“What arrived was very good. However missing personalised guitar and when I try to call them I just get automated message saying to email which I have but haven’t heard anything back.”
Hi, thank you for your review, and we’re very sorry for the frustration caused. Our phone lines are closed over the weekend, which is why you were unable to reach us.
We emailed you back on Saturday, just a few minutes after receiving your message, so please do check your inbox as well as your spam or junk folder, in case our email landed there.
We’re keen to resolve the missing personalised guitar for you as quickly as possible.
Best regards, Aleksandra, Management Team, My 1st Years
