Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We're glad you liked the rabbit overall. We’re sorry to hear about the eyes and will definitely pass this on to our quality team to help improve future products. If you need any assistance, please don’t hesitate to reach out!
Best regards, Aleksandra, Management Team, My 1st Years
“Presentation and personalisation stitching are nice but the quality of the main products is disappointing. The bunny seemed slightly misaligned and the texture of the reel was not great. I have previously ordered different type of blanket from here and again the texture was rough. For the price paid I would expect better quality.”
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra'
Sincerely, Aleksandra from the My 1st Years Management Team
