Hi, thank you for your feedback, and we're sorry to hear the item didn't fully meet your expectations. As you haven’t left any specific comments, we’re not sure what might have gone wrong or how we could improve. If you're open to it, we’d really appreciate you reaching out to us directly so we can better understand your experience and make things right. Your satisfaction is important to us!
Best regards, Aleksandra, Management Team, My 1st Years
“I bought this set as a gift for a friend's new baby. The delivery time was impressive as was the presentation box. The coat and boots were beautifully designed and embroidered with the baby's name. I will recommend your business to friends and family. So glad I found you! Thank you so much”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years