“Bag arrived bent, the front of the bag is made from a stiff material and it had been bent to fit into the box, and the bag didn’t go back to shape when removed from the box. The lunchbox is very small- more like a sandwich bag, not enough room for an entire packed lunch.”
Hi, we’re very sorry to hear about your experience. The backpack should return to its shape once filled with items, so we hope this helps when using it.
We’re also sorry to hear that the lunchbox wasn’t as expected. We’ll be sure to pass your feedback on to help us improve our products.
Best regards, Aleksandra, Management Team, My 1st Years
