“I give 5 stars for the robe and soft toy. However I also ordered an additional dinosaur robe and soft toy, and both sets arrived in 1 gift box, and these are 2 separate gifts. I would have thought there would be 2 separate gift boxes and not packaged all together.”
Hi, thank you so much for your feedback and for the 5 stars on the robe and soft toy! We’re really glad you loved the items.
Regarding the packaging, the additional gift box can be purchased at checkout when placing your order. If you ever need help with this for future orders, we’re always happy to assist.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry to hear that your order hasn’t arrived yet. We completely understand how frustrating this must be. Please get in touch with us so we can investigate the situation and ensure your order reaches you as quickly as possible. We really appreciate your patience and understanding while we look into this.
Best regards, Aleksandra, Management Team, My 1st Years
“This gift was bought for our four week old goddaughter. The box was kept by us to make into a memory box and the gown and the penguin is being sent onto our little darling for Christmas.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
