Hi, thank you so much for taking the time to leave a review. While we’re truly grateful for your feedback, we’re genuinely saddened to hear that your experience did not meet your expectations in every way. At My 1st Years, we strive to provide the highest quality products and service, and we take all comments to heart.
Your feedback is invaluable to us, as it helps us identify areas where we can improve and ensure a better experience for all our customers. We are constantly learning and hearing directly from our customers allows us to make meaningful changes.
We sincerely hope that, despite this experience, you’ll consider giving us another opportunity in the future to provide you with the quality and service we aim to deliver.
Best regards, Aleksandra, Management Team, My 1st Years
“I ordered two of these for my grandsons through a retail outlet. They arrived promptly in a beautiful box and were absolutely beautiful! The material is very thick and excellent quality, with beautiful clear graphics and printing. Absolutely worth every penny! I can see these lasting many years”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Much better than the image! The text colours really pop and it’s all around lovely and will last for many years I’m sure. I personally would’ve preferred a tie at the top as the elastic seems it might stop me from filling it to the brim but all in all super happy!”
Hi, thank you so much for your lovely review! We’re thrilled to hear that you’re happy with the colours and overall quality. It’s great to know it exceeded your expectations.
We appreciate your feedback about the elastic versus a tie at the top; we’ll keep this in mind for future designs. So glad you’re super happy with it overall!
Best regards, Aleksandra, Management Team, My 1st Years