“Third time i have reviewed this product. Very disappointed with quality of kit and personalisation. (Felt letters stuck on which are already peeling off). For £11 I expected more.”
Hi, thank you for your feedback, and we’re very sorry to hear that you’re disappointed with the quality of the kite and personalisation.
At the moment, this is the personalisation method we are able to use on this particular item. Please be assured that it is designed to be durable with normal use, and we do our best to ensure it stays in place over time.
We really appreciate your feedback, as it helps us to continue improving our products. If you have any further concerns or questions, please don’t hesitate to reach out.
Best regards, Aleksandra, Management Team, My 1st Years
