“I’d have given this product a much higher review if I hadn’t had it personalised. The toy itself is lovely, and very nice quality along with design and contrasting monochromatic colours and texture combos.
But the personalisation is just stickers which were poorly attached, and I wasn’t disappointed as I expected these to be embroidered.”
Hi, thank you for your feedback. We're so glad to hear you loved the toy's quality, design, and textures! We're sorry to hear the personalisation didn't meet your expectations. For this particular item, we use a flocked personalisation method, which is designed to be both soft and highly durable. We do offer a variety of personalisation styles, including embroidery, and always note the method used on the product page to help guide your choice. We really appreciate your comments and will be sure to pass them on to the team!
Best regards, Aleksandra, Management Team, My 1st Years
“Absolutely love the panda , baby not born yet but will just adore it. Love My First Years site,
could browse all day.
Thank you for fast and safe delivery...Very happy.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“My son loves it. I couldn't personalise it as his name has a lot more letters than would fit on it. Looking forward to getting him something equally gorgeous and personalised for his birthday soon”
