Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“The bean bag chair was lovely however it arrived in a poor state with damp marks on it. The box was very badly damaged and felt very damp. I was told to return it but the box was too damaged I asked for compensation and I would get it cleaned, I was offerd twenty pounds but have not agreed to it yet. Iam busy with my husbands daily hospital treatments so not able to do so as yet. The reason for shopping on line for christmas. I have bougt a few things with you and all been excellent. I love the chair is gorgeous but have to get the stains out of it thought twenty pounds credit was not good. Will be in touch soon. thanks.”
Hi, we’re very sorry to hear about the issues with your bean bag chair and the condition it arrived in. We completely understand how frustrating this must have been.
We’re glad to see that this matter has now been resolved. Thank you for your continued support and for choosing to shop with us. We truly appreciate it.
Best regards, Aleksandra, Management Team, My 1st Years
