“Beautiful item, was a small issue with item when delivered, contacted customer service and it was excellent service from them everything sorted and replacement sent within 24 hrs of first contact.
Would definitely recommend and order from again.”
Hi, thank you so much for your lovely review! We're really pleased to hear you were happy with the item and that our customer service team could resolve the issue quickly for you. We always aim to make things right as swiftly as possible, so it's great to know you had a positive experience.
We truly appreciate your recommendation and look forward to welcoming you back again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Absolutely loved receiving this special personalised Dumbo gift. It was loved that much for the new little owner to take it all the way to florida on his 1st new journey. Super soft and beautiful”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Fantastic teddy BUT they use evri to deliver and they are the absolute worst delivery company. Outer box was water damaged, gift box was water damaged. They replaced the gift box which this time managed to get delivered unscathed. But my first years are fantastic other than they use evri!”
“Purchased a personalised squish a boo for my oldest daughter back in march and she absolutely adores it. So i purchased this personalised dumbo for my youngest daughters birthday and she is in love with it.
I would absolutely recommend to anyone with family who like their soft toys. They make the perfect personalised gift.”
