“Although this item was absolutely beautiful the free gift was not included in the package. I have written emails about this but just received an automated response and nothing from an actual person”
Hello, we’re really sorry to hear that your free gift was missing and that your previous emails weren’t properly addressed. Please get in touch with our customer service team directly at support@my1styears.com with the subject 'Review - Aleksandra' , and we’ll make sure the free gift is sent out to you as soon as possible.
Best regards, Aleksandra, Management Team, My 1st Years
“Bought for my granddaughters 1st birthday, haven’t given it to her yet but I know she is going to absolutely love it ❤️ she’s very inquisitive so I know she’s going to have hours of fun playing, so pretty and sturdy and with it being personalised makes it an extra special gift, thankyou x”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“This looks like a really good baby / toddler play table with lots of activities to keep little ones busy.
Well made and well packaged .
I received regular updates about delivery and arrived on time.
I haven’t put it together yet as it’s a Christmas present for my little Granddaughter but I’m sure she’ll love it .”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your review! We’re so happy your granddaughter loves it. We’re sorry the free teddy was missing. We’d be happy to send a replacement to you right away. Please get in touch with our customers service team. Thank you.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra'
Sincerely, Aleksandra from the My 1st Years Management Team
