Thank you so much for your review and for your feedback. We’re sorry to hear the item felt smaller than expected, and we really appreciate you taking the time to share this. We always aim to show our products as accurately as possible and include measurements on the product page to help when ordering, and your comments help us continue to improve. Thanks again for your support!
Best regards, Shannon Management Team, My 1st Years
Hi, thank you so much for sharing this with us. We’re truly touched to hear that the bunny holds such a special place in your heart and connection with your daughter. 💛
Please know that we are thinking of you and sending our warmest thoughts and support. We are honoured that the bunny can be a part of such a meaningful memory.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback. We’re sorry to hear the item wasn’t quite what you expected.
We do include the full measurements on the product page to help customers get a better sense of the size before purchasing. That said, we really appreciate your comments, as they help us improve both our product descriptions and customer experience.
If there’s anything we can do to help, please don’t hesitate to reach out.
Best regards, Aleksandra, Management Team, My 1st Years