Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra'
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
“DO NOT PURCHASE THIS ITEM FOR YOUNG CHILDREN, PRODUCT HAS LOOSE ITEMS IN THE FARM HOUSE ROOF (SMALL WOODEN JOINTS) THAT CAN BE CHOKING HAZARDS.
Contacted my 1st years and they have not even offered an exchange and now ignoring emails”
Hi, we’re very sorry to hear about the issue you had with your order, and we appreciate you taking the time to leave a review.
At this time, we’re unable to locate any order details or previous contact from you in our system. To help us look into this further and resolve the matter as quickly as possible, we’ve just sent you an email.
Could you please reply to that message with any relevant information? Responding in the same email thread will help us assist you more efficiently. We look forward to hearing from you and getting this resolved for you as soon as possible.
Best regards, Aleksandra, Management Team, My 1st Years
“What a beautifully made toy. I bought it for a first birthday present and had it personalised.
I can't fault the company at all. Great and easy service.
I have a grandson on the way I will be buying more of your wooden toys.”
