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Personalised Wooden Bear Clock Puzzle FSC® Reviews

4.7 Rating 35 Reviews
Ursula Heath
Verified Reviewer
Bought for my grandson's first birthday. It is so cute and well made. Really pleased with it. The initial order I never received as Evri had misplaced it. 1st years were really great and delivered another one straightaway.
1 Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your lovely review! We’re delighted to hear that you’re pleased with the gift and that it made a special first birthday present for your grandson. We’re sorry again for the initial issue with Evri, but we’re really glad we could resolve it quickly for you and get a replacement out straight away. Thank you for your kind words. It truly means a lot to us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Michelle Horton
Verified Reviewer
Lovely gift for my grandsons birthday thankyou
1 Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Lorraine Doody
Verified Reviewer
Was delighted with the items I purchased which were also very nicely packaged delivered on time too
1 Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Love this product, this is the second one we have bought as a gift. Great quality and lovely gift.
2 Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Mike Mawdsley
Verified Reviewer
The item was perfect although I nearly didn’t get it the courier dropped it at wrong address and took the picture of the side of a house so didn’t have the door number to retrieve it by chance of knocking on neighbours doors and the honesty of the neighbours I retrieved my parcel thankfully
1 Helpful Report
Posted 5 months ago
Hi, thank you so much for your review! We’re glad to hear that your item arrived in perfect condition in the end. We’re sorry for the mix-up with the courier and any stress that it caused. It’s wonderful that your neighbours were so helpful and honest. We really appreciate your patience and hope you enjoy your purchase! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Beautiful gift, and lovely presented
2 Helpful Report
Posted 5 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Boxed was ripped to bits so couldn’t be used, it was a gift so very disappointing. No time to complain as it was a gift that needed giving.
1 Helpful Report
Posted 6 months ago
Hi, thank you for your feedback. We’re very sorry to hear this. We completely understand how disappointing it must have been, especially as it was a gift. Please get in touch with us so we can make this right. Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Elaine Armstrong
Verified Reviewer
Lovely clock, packaging didnt fit though, big bulge in the box!
2 Helpful Report
Posted 7 months ago
Hi, thank you for your feedback! We’re so pleased you love the clock. We’re sorry to hear about the packaging issue and will be looking into this to make sure it’s improved. Your comments really help us do better. Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago