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Personalised Wooden Bear Clock Puzzle FSC® Reviews

4.7 Rating 33 Reviews
Lorraine Doody
Verified Reviewer
Was delighted with the items I purchased which were also very nicely packaged delivered on time too
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Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Love this product, this is the second one we have bought as a gift. Great quality and lovely gift.
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Mike Mawdsley
Verified Reviewer
The item was perfect although I nearly didn’t get it the courier dropped it at wrong address and took the picture of the side of a house so didn’t have the door number to retrieve it by chance of knocking on neighbours doors and the honesty of the neighbours I retrieved my parcel thankfully
Helpful Report
Posted 2 weeks ago
Hi, thank you so much for your review! We’re glad to hear that your item arrived in perfect condition in the end. We’re sorry for the mix-up with the courier and any stress that it caused. It’s wonderful that your neighbours were so helpful and honest. We really appreciate your patience and hope you enjoy your purchase! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 weeks ago
Beautiful gift, and lovely presented
Helpful Report
Posted 3 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 weeks ago
Boxed was ripped to bits so couldn’t be used, it was a gift so very disappointing. No time to complain as it was a gift that needed giving.
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Posted 1 month ago
Hi, thank you for your feedback. We’re very sorry to hear this. We completely understand how disappointing it must have been, especially as it was a gift. Please get in touch with us so we can make this right. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Elaine Armstrong
Verified Reviewer
Lovely clock, packaging didnt fit though, big bulge in the box!
Helpful Report
Posted 2 months ago
Hi, thank you for your feedback! We’re so pleased you love the clock. We’re sorry to hear about the packaging issue and will be looking into this to make sure it’s improved. Your comments really help us do better. Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Bought as a gift for my Great Grandson's 1st birthday and was delighted with it. The quality is excellent and I am so pleased I found My 1st Years. Would definitely recommend and will be making future purchases.
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Clock hands don't work properly, they just spin around loose
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Posted 4 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 4 months ago