“I bought this as a Christmas present for my 4 yr old granddaughte.It looks beautiful and I am sure she will love it.It came on time and was extremely well packaged.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“After receiving an email from evri one week ago saying the parcel was too big and needed a specialist courier I still have not received my parcel. I contacted evri today and requested a call back which never happened”
Hi, we’re very sorry to hear about the delay with your parcel. Please get in touch with us via email or call us during our working hours, Monday to Friday, 9 am–5 pm, and we’ll do our best to help resolve this for you.
Best regards, Aleksandra, Management Team, My 1st Years
“This was 0kay until we tried to play the guitar and it proved impossible to tune as all
The strings were the same inspite of having different coloured markers on
The ends”
Hi, thank you for your review! We’re glad you gave the guitar a try. Just to clarify, this item is designed more as a toy and not a real instrument, so it doesn’t function like a professional guitar. We appreciate your feedback and hope it still provides lots of fun!
Best regards, Aleksandra, Management Team, My 1st Years
“It first arrived damaged. They responded very quick and made it easy to send back and they had me out a new one very quick, very happy.
Would buy from again snd recommended to others.”
