“Upon opening the presentation box I was pleasantly surprised by the quality of not only the gifts but the packaging too. I’m blown away at how beautifully presented the whole thing is. I know for certain that the recipient will love everything.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I used my first years on average once a month for presents, mainly as there’s no one else really doing personalised baby gifts.
Fairly reasonably priced but the delivery is too long in my opinion (often over a week).”
Hi, thank you for your kind words and for sharing your experience. We're thrilled to hear you're happy with the products you ordered! However, we sincerely apologise for the delay in getting your order to you. The delay was due to a high volume of orders, but we’re happy to let you know we’re back on track now. We truly appreciate your understanding and your support.
If you’d like to discuss your experience further, please feel free to email us at support@my1styears.com with the subject 'Review - Aleksandra '.
Sincerely, Aleksandra from the My 1st Years Management Team
“Whilst the gift was liked by the recipient's parent's, to me, the sheer timescale between ordering and delivering was unsatisfactory. I was also not informed at the time of ordering that they were struggling to process orders as quickly as they usually do, due to the high demand. I had to contact them, 10 days after ordering to ask if the item has been dispatched as I'd had no contact from them - it hadn't been dispatched and I had an apology and was offered £5 credit to use on another purchase. After my experience this time, I declined the credit as I've ordered similar items from other companies previously when orders have been dispatched next day, so I would be put off from using this company again.”
“Perfect gift for my new grandson!! He will have that for many many years to come, there was so much interaction with the people making it they answered every question I had straight away!! This will be the first site I go to now!! Brilliant”
