“Purchased two rocking chairs as a gift. The manufacturing of these chairs has definitely declined. I’ve bought them over the years for my nieces and loved them. In the recent purchase there’s a gap between the side and the seat on the left but it’s flush on the right. Very disappointing considering the price of the chair. Unfortunately as I had it personalised I can’t return it.”
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com.
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Disappointed in the quality. I bought the same chair a couple of years ago and it was lovely, I felt the quality wasn’t as good in this one or the engraving.
We had a similar feeling to a blanket with the name engraved, the first one a couple of years ago was beautiful the second one now definitely not the same quality or thickness - disappointing from what was so lovely!”
