Hi, we’re very sorry to hear that your item was wrongly engraved. We completely understand how disappointing this must be and will pass your feedback on to the relevant team. We can also see that our Customer Service team processed a refund for you a while ago, as requested. We’re very sorry again for the inconvenience and truly appreciate your understanding.
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you for your feedback. We’re glad you find the bangle beautiful, but we’re sorry to hear that the size wasn’t suitable. We’ll take your comments on board to help improve sizing guidance in the future.
Best regards, Aleksandra, Management Team, My 1st Years
“Beautiful piece of jewellery- I bought for my 1st granddaughter 7 weeks old very pleased and would certainly recommend anyone to purchase - so pretty - thank you A+++”
