“The back pack is lovely and packaged very well
How ever I suggest you review who delivers your parcels as evri completely ruined the experience. I came home to find the parcel under a bench on the ground in my garden in the pitch black - lying in muck and it was raining very heavily so the box was sodden. All of my neighbours were in and would have taken the parcel if asked”
Hello, thank you for your feedback. We’re really glad you loved the backpack and the packaging, but we’re truly sorry to hear about the delivery experience with Evri, that’s certainly not acceptable. We completely understand how frustrating this must have been, and we appreciate you bringing it to our attention. Your experience helps us ensure we do everything we can to prevent this in the future.
Best regards, Aleksandra, Management Team, My 1st Years
“I bought this for my grandson starting nursery 1 day a week. He needs to have all his things labelled, so it made sense to get him a rucksack with his name on! I LOVE it!! His mummy loves it too. It’s a perfect size for the job, strong materials, interesting design for Theo and great colours. I would highly recommend this product and this company for the quality of this product and their customer service. Thank you. Elizabeth. X”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
“Beautiful little bag, it was a great gift for a 3 year old boy. They loved it. Delivery was quick and efficient and personalisation was spot on. Thank you l.”
“I actually just gifted this gorgeous mini backpack to my nephew today, to celebrate his first birthday. I had it personalised with his name and I was so happy with the quality of the product, the personalisation and also the lovely presentation of the tissue and gift box supplied. It was really special. He loved it! His mummy and daddy were very impressed with it too and remarked how perfect it would be for him, starting nursery very soon. I cannot recommend this highly enough. I passed the details of the brand onto my sister-in-law and she's keen to see the rest of the range. Very impressed. I will definitely buy from this company again.”
