Hi, we’re sorry to hear you’re disappointed and appreciate your feedback, which we’ll pass on. We do offer a wide range of backpacks with different personalisation options, including embroidered styles, and hope you’ll find one you love in the future.
Best regards, Aleksandra, Management Team, My 1st Years
“Sadly I wouldn’t recommend this item. I have purchased a backpack from this retailer before so I assumed the quality would be the same but this was not the case. The backpack itself if very thin. The name has been stuck on with cheap stickers and will not last a minute in the hands of a toddler. The stitching is also not great and has bits of thread sticking out. Overall disappointing for £35.”