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Personalised Grey Fleece Robe with Ears Reviews

4.5 Rating 12 Reviews
Lovely quality and nice writing Received quickly
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Hate to leave a bad review but got to be honest. Robes could be made better as there’s quite a lot of excess thread hanging loose which I had to cut and tidy up myself otherwise it gives a low quality look. Also the gift boxes arrive damaged in transit the corners are always ripped and scuffed up. Maybe better packaging options? As the gift box is no longer suitable for gifting. Other than that the robes are super cute and delivery is really fast. :)
Helpful Report
Posted 2 months ago
Hello, thank you for your honest feedback. We’re glad to hear you like the robes and that delivery was fast, but we’re very sorry about the issues with loose threads and damaged gift boxes. Your suggestions about improving packaging and product finishing are really valuable, and we’ll certainly take them on board to improve future orders. Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Alison Hirst
Verified Reviewer
Author didn't leave any comments.
Helpful Report
Posted 2 months ago
Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Poor quality thin material. Colour chosen was off white but the shade was very off almost a dirty grey
Helpful Report
Posted 2 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 2 months ago
Giovanna Formoso
Verified Reviewer
Incentivized
Very soft cute robe. Nice embroidery of name. Very gratefully received.
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Purchased as a gift and my friend loved it, said it was very soft!
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Lovely robe, beautiful personalisation and a great gift for little ones. Whole family loved the gift, and just in time for the colder weather about to hit.
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Lovely robe for baby gift
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago