Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry for the delay and any inconvenience caused. Your order was sent on time, but the courier experienced some delays. We can see that your order has now been delivered. Thank you for your patience!
Best regards, Aleksandra, Management Team, My 1st Years
“I am very very happy with my sons personalised backpack!
Perfect purchase!
A big thumbs up! I will definitely be buying more in the future!
Thank you much!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“This was bought for my grand daughter as she is starting pre school in September and i know she will love it. The quality and finish are excellent and the service and delivery was exceptional. Would buy again”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback, and we're really sorry to hear that the net began splitting after just a day of use. That’s certainly not the quality we aim to provide.
Please feel free to get in touch with us directly, and we’d be happy to look into this further for you and offer a suitable resolution. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.
Best regards, Aleksandra, Management Team, My 1st Years
“I highly recommend this backpack. Great quality and is just amazing overall. A perfect size for my 2 year old. The added personalisation is a lovely touch.”
